BE DOLL POLICIES
The Be doll team is a specialist in collectible toys and seeks total transparency in the sale of its products. Therefore, deliveries within Brazil are made by the company Correios (Sedex and Pac), and international ones via Correios Internacional (Economic and Standard). In addition, the customer has all the information necessary to track their order.
Don't forget to check our exchange, return and refund policy
SHIPPING POLICIES
How we work
Dear customer, the purchase will only be forwarded to companies - Correios and Correios Internacional - after payment confirmation. In this way, we will send the tracking code to the customer's email.
OUR EXCHANGE, RETURN AND REFUND POLICY.
What is written in small print
Dear customers, our return criteria is designed to ensure the peace of mind of your purchases. But we do not accept subsequent claims on products that have been tampered with or damaged.
“If you are not 100% satisfied with your purchase, you can return the product for a full refund or exchange it for another item, whether similar or not.
You can return a product within 10 business days from the date you received it. Shipping for returns and exchanges is free, however, only one exchange is allowed per purchase.
Any returned product must be in perfect condition and in the original packaging.
BE DOLL WARRANTIES
about our policy
The Be Doll team aims for extreme quality in its products, therefore, we offer you a 3-month guarantee for any manufacturing defects.
OUR PRIVACY POLICY
Your data is safe
Dear customer, our platform has complete security for your personal data, and we also offer responsible companies that intermediate the purchases made on the site. In this way, we provide the best confidence in customer interaction.
Dear customer, our platform has total security for your personal data, and we also offer responsible companies that mediate the purchases made on the site. In this way, we provide the best confidence in customer interaction.